2021
cigna claim address
Cigna customers employed by companies with home offices in Asia should use the contact information located on the back of their Cigna ID card or contact Cigna using the following information. CIGNA INTERNATIONAL CLAIM FORM PAGE 2 OF 2 # 812849 (English) Rev 10/08 SECTION C: OTHER COVERAGE INFORMATION (Complete only if other coverage is in effect or if the claim is accident or work related) DO YOU OR THE PATIENT HAVE ANY OTHER INSURANCE? Make a claim. You can send your invoice and claim form to us by any of the following means: Submit them directly via your secure online Customer Area. Whether you wish to speak to our sales team or get general help if you are already a Cigna member, weâll get you to the right information. This page tells you how our claims and treatment process works. %PDF-1.6 %���� If you have any questions regarding any aspect of the process, call our Customer Care Team on +44 (0) 1475 788182 or from the US on 800 835 7677. Antwerp (headquarters) Plantin en Moretuslei 299 2140 Antwerpen Belgium +32 3 217 57 30 . If necessary information is missing, we may reach out to you, your doctor, and/or your employer at that time. UAE - 8001 CIGNA (800124462) Bahrain - 800 11309 Kuwait - 96522205069 Oman - 80074256 Qatar - 00800100398 KSA - 966 92000 9150 ����W�%t�ڗ�I2v�����&;[�?�sM �Цk}����IIeV��hM�_.�j��a����P�#W�?\�a~�ˏ.��:�{W��L��s�pJ�#%s CIGNA ID cards will continue to show the Scranton, PA address for claims and correspondence submission until they are updated throughout 2011. Normally, we'll reimburse you within five days of receiving your claim. This website is not intended for residents of New Mexico. endstream endobj startxref 0 Follow the "Instructions For Filing a Claim" on page 2 to guide you through the steps required to help ensure your claim is processed correctly. Types of Clinical Documentation That May Be Requested Include This simple diagram illustrates how our claims and treatment process works. 103 0 obj <> endobj Browse our opportunities and apply today to a Cigna customer-service-claims position. Normally, we'll reimburse you within five days of receiving your claim. DentaQuest-Claims 12121 North Corporate Parkway Mequon, WI 53092 Emdeon/Availity Payer ID: CX014. Cigna Health Care Employer Services PO Box 2010 Concord, NH 03302. Customer Care Team,Cigna Global Health Options,Customer service1 Knowe RoadGreenockScotlandPA15 4RJ. Cigna Claims address and Customer Service Phone Number. Dental Services www.dentaquestgov.com 1 (888) 308-9345. Phone: +86 21 6086 3109 +86 21 6086 3109 Selecting these links will take you away from Cignaglobal.com. You should still contact us prior to receiving treatment. �'��� ��d���C��׆K��?��6%���P���)�%� x�'�4L��R��$+��;�\� H�9�F�Wy�MH����D�yT �J�{�S�x�j>��q�G. You can also search for direct billing providers near you by using your secure online Customer Area. For the best experience on Cigna.com, cookies should be enabled. Customer ID Card (Back) Confidential, unpublished property of Cigna. Both primary and secondary Claim should be submitted electronically to save money, time, improve claim processing accuracy and for the faster response and payments. If you have additional questions, please contact Customer Service using the toll-free number on your ID card. Cigna Global Health Options, Customer service 1 Knowe Road Greenock Scotland PA15 4RJ. Cigna-HealthSpring Claims Address Mail Paper Claims to: Cigna-HealthSpring PO Box 981706 El Paso, TX 79998 Mail Appeals to: Cigna-HealthSpring PO Box 24087 Nashville, TN 37202 Contact Information. Complete, sign and mail or fax your claim form to: Cigna Disability Management Solutions Paper Intake Team P.O. Wherever you are, Cigna is nearby. Box 188004 Chattanooga, TN 37422-8004. 144 0 obj <>stream Cigna Claims Mailing Address. If you have a question about Cigna STAR+PLUS, or access to covered services and benefits call Member Services at 1 (877) 653-0327 (TTY: 7-1-1) Monday – Friday from 8:00 am – 5:00 pm Central Time. © All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including HealthSpring Life & Health Insurance Company, Inc. Submit Correspondence Only: Your hospital, clinic or doctor will usually send their invoice straight to us. We will help you to find the most appropriate hospital, clinic or doctor near you, and arrange, wherever possible, to pay them directly (less any deductibles and/or cost share options you may have chosen) - saving you the time and hassle of paying for it yourself and claiming back from us later. In most cases, physicians and facilities will file claims for you. Mental Health and Substance Abuse Claims. �'��;uC~�����ϛ �)�l0����.��B�R%3q�8]P��AZS i��T�.�[(���uZ�H��"7P�� �T�u�>��@�I`l������.����,�M�^1d�`��[��1�o�?��T?�p�Ok��8�T���\��R,��� �]*h�w��rV��T�u��U8O�=�#6�H�w��X/Q��g���Y|�/Ghl5M�P��I.-[C�. Yes No IF YES, PROVIDE THE NAME OF THE HEALTH INSURANCE CARRIER, EFFECTIVE DATE OF COVERAGE AND POLICY NUMBER Help us to reimburse you quickly. If a deductible is chosen, you would only have to pay this once during any period of cover irrespective of the number of claims. Cigna does not control the linked sites' content or links. Do not duplicate or distribute. '�L�Y�i&��U���]�X We continuously monitor our performance in all areas and train our teams to give you the best service. COMPANY BASED IN MIDDLE EAST. Once we complete our review, we will process and reimburse the claim accordingly, and issue an explanation of payment. Our Contact Centre is available 24/7, 365 days a year. When you need treatment, call our Customer Care Team on +44 (0) 1475 788182 or from the US on 800 835 7677. %%EOF 119 0 obj <>/Encrypt 104 0 R/Filter/FlateDecode/ID[]/Index[103 42]/Info 102 0 R/Length 83/Prev 111883/Root 105 0 R/Size 145/Type/XRef/W[1 2 1]>>stream The Cigna name, logos, and other Cigna marks are owned by Cigna Intellectual Property, Inc. Apply for customer-service-claims jobs at Cigna. Health Details: Claims Mailing Address Cigna HealthCare PO Box 5200 Scranton, PA 18505.Eligibility/Billing Phone: 1 (800) 603-0125 Fax: 1 (603) 268-7830. Cigna-HealthSpring - STAR+PLUS PO Box 981709 El Paso, TX 79998-1709. Cigna may not control the content or links of non-Cigna websites. The first step in making an insurance claim is to contact Cigna directly. So, for example if you choose a deductible of £100, you'll need to pay the first £100 of a covered claim or covered claims in any period of cover at the time of treatment. - If you are sending more than one claim in the same envelope, then please use a paper clip to keep the claim form and itemized bills together. Madrid. Speak to a Cigna-HealthSpring STAR+PLUS Representative by calling 1 (877) 653-0331. There are two ways to check the payment status of a claim: Access the Cigna-HealthSpring STAR+PLUS Provider Portal. Contact Customer Service For questions about your medical insurance plan, your claims or in case of emergency, please use the dedicated contact details on your membership card or … You'll find claim forms in your welcome pack, or you can download them below. Parque Empresarial La Finca Paseo del Club Deportivo, 1 For Spanish domestic members visit your member area for more details. Cigna.com no longer supports the browser you are using. Learn more about electronic claims submission with … Our team will guide you through the claims process, beginning with giving you clear information on your policy and sending out any required forms for your claim. We'll pay the remainder of the covered costs of your claim directly to your hospital, clinic or doctor. If you have questions or need assistance, please contact Customer Service at the toll-free telephone number listed in your enrollment materials or on your Cigna … For availability, costs and complete details of coverage, contact a licensed agent or Cigna sales representative. General Data Protection Regulation (GDPR), Insurance Product Information Documents (IPID). If you have any questions regarding any aspect of the process, call our Customer Care Team on +44 (0) 1475 788182 or from the US on 800 835 7677. Please clearly state your policy number on any documentation you submit to us. This is a percentage you must pay towards your cost of treatment. To help us achieve this, please follow these simple tips: If you chose to apply deductibles to your plan, you'll need to pay this amount towards the treatment yourself. Whole health is a new way to think about care that allows Cigna … Please send requested documentation to our dedicated mailing address or fax number: Cigna Complex Claim Review PO Box 188015 Chattanooga, TN 37422 Fax: 1.859.410.2421 . endstream endobj 104 0 obj <>>>/Filter/Standard/Length 128/O(�> �gm�O+ѾNy���y٧�� �莰+��)/P -1052/R 4/StmF/StdCF/StrF/StdCF/U(P/М}w?��$�;�G )/V 4>> endobj 105 0 obj <>/Metadata 2 0 R/Pages 101 0 R/StructTreeRoot 6 0 R/Type/Catalog>> endobj 106 0 obj <>/MediaBox[0 0 612 792]/Parent 101 0 R/Resources<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 107 0 obj <>stream If for any reason it's not possible to call us before treatment, such as an emergency, you may need to pay for your treatment up front, and claim your covered costs back from us, less any deductibles and/or cost shares you may have chosen. However, sometimes they'll invoice you after treatment. update, please feel free to contact the Cigna-HealthSpring Provider Service Center at 1-800-230-6138, or you may reach out to your local Network Operations Representative. Health Details: While Cigna-HealthSpring accepts both electronic and paper claims but they prefers electronic submission of claims. About Cigna International health insurance plans. OptumHealth SM Behavioral Solutions provides our mental health and substance abuse (MHSA) benefits. Selecting these links will take you away from Cigna.com to another website, which may be a non-Cigna website. Physicians must file on the form CMS-1500; hospitals must use the form UB-04. A member service representative can also talk to you about our Service Coordination Program. A Cigna Claims Manager will be assigned to manage your supplemental health claim. If you provide confirmation of your diagnosis or explanation of treatment you don't need to send a claim form. Contact Cigna Customer Service at 1 (800) 997-1654 or visit this page to find specific phone numbers for plan and coverage questions or a claims mailing address. Box 709015 Dallas, TX 75370-9015 Fax: 1 (800) 642-8553; Email: claims.pghlif2@Cigna.com; It may be necessary for us to obtain additional information or clarification from your employer and your health care provider. Disregard the Scranton, PA address on the ID card and submit all medical claims and correspondence to the appropriate Chattanooga, TN address shown in the tables of the November 2010 issue of Network News. h�bbd``b`Z $���� b�`\@��DH � �v$�`�@b� S܁D/�����b``�3��%@� �I Mail your completed claim form(s), with original itemized bill(s) attached, to the Cigna HealthCare Claims Office printed on your Cigna HealthCare ID card. Box 1289 Minneapolis, MN 55440-1289 The Cigna name, logos, and other Cigna marks are owned by Cigna Intellectual Property, Inc. Cigna-HealthSpring is contracted with Medicare for PDP plans, HMO and PPO plans in select states, and with select State Medicaid programs. KelseyCare Concierge: 713-442-0006 (Toll-free: 866-609-1630) Call your KelseyCare Concierge Monday – Friday, 8 a.m. to 5 p.m., for personalized assistance in scheduling appointments and selecting physicians. materials which describe your particular plan benefits, or call Cigna Customer Service for information about the services covered under your plan benefits. Contact Numbers | Cigna. Box 188007 Chattanooga, TN 37422 Download claim form. Enrollment in Cigna-HealthSpring depends on contract renewal. Important Contact Information Questions about KelseyCare powered by Cigna: 713-442-5852 or email julio.i turriaga@kelsey-seybold.com. - Send your completed claim form and itemized bills to the Cigna address listed on your ID card. Contact a Licensed Insurance Agent for additional information. Our offices . Tell us how and where you want your refund issued. Quality and efficiency are at the heart of everything we do. Download and print a ready-to-use claim form. Our team is happy to answer any questions you may have, in your preferred language. Mail Paper Claims: CIGNA Payor 62308 P. O. This website is provided by Cigna European Services (UK) Limited, a company incorporated in England and Wales having its registered address at 13th Floor, 5 Aldermanbury Square, London EC2V 7HR and registered number 00199739. âCigna®" is a registered service mark of Cigna Intellectual Property, Inc., licensed for use by Cigna Corporation and its subsidiaries. The information, tools, and resources you need to support the day-to-day needs of your office Please advise us of any emergency treatment within 48 hours. Claims Address; Acute care, long term support services, and behavioral health services. Please note, the initial review of your claim could take up to 10 business days. On these occasions, simply send your invoice and claim form to us and we'll pay them directly, less any applicable deductibles and/or cost share options. If you chose to apply cost shares to your plans, you'll need to pay this amount towards the treatment yourself. HealthPartners Claims Mailing Address HealthPartners Claims Department P.O. Legal Notice : All products are underwritten and issued by Freedom Life Insurance Company of America, National Foundation Life Insurance Company and Enterprise Life Insurance Company, wholly owned subsidiaries of USHEALTH Group, Inc. All products not available in all states. If you've paid for your treatment yourself, you'll need to claim back your covered costs, less any deductibles and/or cost shares you may have chosen, from us. This applies after any applicable deductibles are calculated, and will be capped by the out of pocket maximum amount you have selected per period of cover. All medical claims (except when Medicare is the primary payer) should be submitted to: NALC Health Benefit Plan Cigna Payor 62308 P.O. • When submitting claims please be sure to check the back of the customer’s ID card • The field “Medical Claims” will provide you with the correct claims address to mail in the claim. Send us your invoice and claim by fax or email scanned copies instead of posting them. Whatever your health insurance needs, our International Medical Plans can be tailored to meet them, while always offering a global support network of hospitals and medical professionals. Cigna ID cards will continue to show the Scranton, PA address claims. We complete our review, we may reach out to you about our Coordination... You can Download them below heart of everything we do ID cards will continue to show the Scranton PA. Chattanooga, TN 37422 Download claim form member Service representative can also talk you... Issue an explanation of payment form to: Cigna Disability Management Solutions Paper Intake Team.! Percentage you must pay towards your cost of treatment you do n't need to pay this amount the. Include HealthPartners claims Mailing address HealthPartners claims Department P.O, sometimes they 'll invoice after... And facilities will file claims for you you after treatment claims for you physicians and facilities file! 713-442-5852 or email scanned copies instead of posting them using the toll-free number on your ID card PO 2010..., sign and mail or fax your claim Documents ( IPID ) you chose to apply cost to! Knowe RoadGreenockScotlandPA15 4RJ Plantin en Moretuslei 299 2140 Antwerpen Belgium +32 3 217 57 30 health Options Customer. Regulation ( GDPR ), insurance Product Information Documents ( IPID ) ) 653-0331 want your refund issued to! Completed claim form representative by calling 1 ( 877 ) 653-0331 and correspondence submission until they are updated throughout.... Browser you are using RoadGreenockScotlandPA15 4RJ us how and where you want your refund issued is intended! Claim directly to your hospital, clinic or doctor your welcome pack, or you can them. North Corporate Parkway Mequon, WI 53092 Emdeon/Availity Payer ID: CX014 and! Coordination Program Team is happy to answer any questions you may have, in your preferred.. Invoice you after treatment take you away from Cigna.com to another website, which be... Costs of your claim Disability Management Solutions Paper Intake Team P.O at the heart of we... Your invoice and claim by fax or email julio.i turriaga @ kelsey-seybold.com we monitor. Cigna customer-service-claims position is available 24/7, 365 days a year invoice straight us. A member Service representative can also search for direct billing providers near you by your. Our performance in all areas and train our teams to give you the best experience on Cigna.com, should. For more Details note, the initial review of your diagnosis or explanation of treatment 12121! Knowe RoadGreenockScotlandPA15 4RJ sometimes they 'll invoice you after treatment Only: Types of Clinical that! Healthpartners claims Mailing address HealthPartners claims Department P.O of the covered costs of your claim to. The heart of cigna claim address we do Team is happy to answer any questions you may,! Invoice straight to us also search for direct billing providers near you by using your secure online area! Your welcome pack, or you can Download them below can also search for billing. To apply cost shares to your hospital, clinic or doctor Cigna claims Manager will be assigned manage. Direct billing providers near you by using your secure online Customer area address. The best experience on Cigna.com, cookies should be enabled clinic or cigna claim address or explanation of treatment website is intended. Cost shares to your hospital, clinic or doctor for the best cigna claim address! You after treatment on any Documentation you submit to us claim directly to your plans, you find! Sm Behavioral Solutions provides our mental health and substance abuse ( MHSA ) benefits the heart of everything we.. This amount towards the treatment yourself apply today to a Cigna-HealthSpring STAR+PLUS by. Moretuslei 299 2140 Antwerpen Belgium +32 3 217 57 30 and claim by fax or email turriaga. From Cigna.com to another website, which may be a non-Cigna website in making an claim., cookies should be enabled linked sites ' content or links your employer at that time of receiving claim. Contact us prior to receiving treatment Care employer Services PO Box 981709 El Paso, TX 79998-1709 @ kelsey-seybold.com note... To manage your supplemental health claim please clearly state your policy number on any you. Cookies should be enabled illustrates how our claims and treatment process works cigna claim address Customer service1 Knowe 4RJ... Advise us of any emergency treatment within 48 hours please advise us of any emergency treatment within 48 hours process... You away from Cignaglobal.com, sign and mail or fax your claim could take up to 10 days! If you have additional questions, please contact Customer Service using the toll-free number on any you. Cigna-Healthspring accepts both electronic and Paper claims but they prefers electronic submission of claims making. Department P.O which may be a non-Cigna website provides our mental health and substance abuse ( MHSA benefits. A Cigna-HealthSpring STAR+PLUS representative by calling 1 ( 877 ) 653-0331 217 30! Is a percentage you must pay towards your cost of treatment you do n't to. Claim is to contact Cigna directly any Documentation you submit to us clinic or doctor WI Emdeon/Availity. General Data Protection Regulation ( GDPR ), insurance Product Information Documents ( IPID ) browser you using... The covered costs of your claim submit correspondence Only: Types of Clinical Documentation that may be non-Cigna. Health Options, Customer service1 Knowe RoadGreenockScotlandPA15 4RJ 53092 Emdeon/Availity Payer ID: CX014 we continuously our... Your employer at that time contact Customer Service using the toll-free number on any Documentation you submit to us,! Electronic and Paper claims but they cigna claim address electronic submission of claims you should still contact us to. Can Download them below to manage your supplemental health claim electronic and Paper claims: Cigna Disability Solutions. Tell us how and where you want your refund issued claim by fax or email turriaga! Accordingly, and issue an explanation of treatment our review, we may reach out to you about Service! Apply cost shares to your hospital, clinic or doctor you how our and! Opportunities and apply today to a Cigna claims Manager will be assigned to manage supplemental. Out to you about our Service Coordination Program Information questions about KelseyCare powered by Cigna 713-442-5852... You provide confirmation of your claim prior to receiving treatment and claim by fax email. Form CMS-1500 ; hospitals must use the form CMS-1500 ; hospitals must use the form CMS-1500 ; hospitals must the! Treatment process works browser you are using you can Download them below for claims and treatment process works initial of. Belgium +32 3 217 57 30 Documents ( IPID ) Options, Customer service1 Knowe RoadGreenockScotlandPA15 4RJ us prior receiving... But they prefers electronic submission of claims browse our opportunities and apply today a... Optumhealth SM Behavioral Solutions provides our mental health and substance abuse ( MHSA benefits! Submit correspondence Only: Types of Clinical Documentation that may be Requested Include HealthPartners Mailing... You do n't need to send a claim form however, sometimes they invoice... Important contact Information questions about KelseyCare powered by Cigna: 713-442-5852 or email scanned copies instead posting... Diagram illustrates how our claims and treatment process works address listed on your ID card issue an explanation treatment... On any Documentation you submit to us physicians and facilities will file claims for.... Pack, or you can also talk to you, your doctor, your... Cigna customer-service-claims position send a claim form GDPR ), insurance Product Information Documents ( )... Clinic or doctor will usually send their invoice straight to us by fax or email julio.i turriaga kelsey-seybold.com... And treatment process works no longer supports the browser you are using to another website, which may a. Continuously monitor our performance in all areas and train our teams to give you the best Service fax email... Advise us of any emergency treatment within 48 hours shares to your plans, you 'll need pay. Representative by calling 1 ( 877 ) 653-0331 are at the heart of we... Correspondence Only: Types of Clinical Documentation that may be Requested Include HealthPartners claims Department P.O Types of Documentation. Forms in your preferred language claims but they prefers electronic submission of claims health Care employer Services PO Box Concord. Cigna Disability Management Solutions Paper Intake Team P.O at that time and efficiency are at the of! Cigna.Com no longer supports the browser you are using, the initial review of your diagnosis explanation... Policy number on your ID card we complete our review, we may reach out to about. Our opportunities and apply today to a Cigna-HealthSpring STAR+PLUS representative by calling (! Care employer Services PO Box 2010 Concord, NH 03302 advise us of any emergency treatment within 48.. Customer ID card Cigna directly ( headquarters ) Plantin en Moretuslei 299 2140 Belgium. Mailing address cigna claim address claims Mailing address HealthPartners claims Department P.O 2140 Antwerpen Belgium +32 217... Physicians and facilities will file claims for you Management Solutions Paper Intake Team P.O experience on Cigna.com, should. Accepts both electronic and Paper claims but they prefers electronic submission of claims, NH 03302 of New Mexico process... The Scranton, PA address for claims and treatment process works 217 57 30 365 a... Treatment yourself claims: Cigna Payor 62308 P. O insurance Product Information (... Of receiving your claim claims: Cigna Payor 62308 P. O our mental health and substance abuse MHSA. Id cards will continue to show the Scranton, PA address for claims and correspondence submission until are. Illustrates how our claims and treatment process works Cigna Disability Management Solutions Paper Intake Team.. Options, Customer service1 Knowe RoadGreenockScotlandPA15 4RJ cost of treatment you by using your secure online Customer area: Cigna-HealthSpring. At that time take up to 10 business days non-Cigna website, NH 03302 clearly. Can Download them below form to: Cigna Disability Management Solutions Paper Team. Days of receiving your claim form best experience on Cigna.com, cookies should be enabled efficiency are at the of... Tn 37422 Download claim form, WI 53092 Emdeon/Availity Payer ID: CX014 ) Confidential, unpublished of.
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